W3C Standards

This web site has been designed to conform to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0 . These guidelines explain how web content can be made more accessible for people with disabilities.
The site has been built using code compliant with the W3C standards for HTML and CSS. The site displays correctly in current browsers and because of its adherence to using standards- compliant HTML/CSS code, should also display correctly in future browsers.
Particular features of the site in relation to accessibility are as follows:
  • Access keys have been used for navigation to the principal sections of the site and also to this page.
  • Tab-ordering has been used.  This means you can use the tab key to navigate through the main navigation links at the top of the page and also the navigation links at the left of the page. When you use the tab key, you won’t see the links highlighted but you can see the page to which the selected element goes in the status bar at the bottom of the browser window.
  • Graphics have text alternatives available for non-graphical browsers and screen readers
  • Stylesheet independence means that the content of the site can still be easily read even if you turn off stylesheets in your browser

Access keys

The access keys used for the site are as follows:

0 This page (contains this list of access keys)
H Home
T Tests and questionnaires
P Professional training
C Coaching
N Consultancy services
L Library and resources
O Contact
How to use the access keys depends on your browser as follows:
Internet Explorer (PC) Hold down the ALT key, press the keyboard key of the access key, release both keys then press ENTER
Internet Explorer (Mac) Hold down the CTRL key and press the access key
Google Chrome Hold down the ALT key and press the access key
Firefox, Mozilla (PC) Hold down the ALT+SHIFT key and press the access key
Firefox, Mozilla (Mac) Hold down the CNTRL key and press the access key
Safari and Omniweb (Mac) Hold down the CTRL key and press the access key
Opera Hold down the Shift key and press Escape, release both keys, then press the access key

Changing text size

You can change text size using your browser.
  • In Internet Explorer, go to ‘view’, ‘text size’. Select the text size you require.
  • In Firefox, go to ‘view’, ‘text size’. You can increase or decrease the text size as required.
  • In Chrome, you can zoom the entire page by clicking on the Tools icon or using the mouse wheel while moving the scroll-wheel forward or backwards.

Reading PDF documents

On this site, a large number of PDF documents are available to provide further detailed information and we realise that some visually impaired users might have difficulty with these files.   However, Adobe Reader provides a ‘Read out aloud’ facility which can be accessed from the View menu.  This will read out aloud either the section of the document you click on or from the point you click on to the end of the document.  In order to use this facility, you may need to save the PDF document and then re-open it from the location in which you saved it in Adobe Reader in order to have access to the View menu.  Additionally, the Adobe web site ( provides tools which will convert  PDFs to plain text or HTML.